Returns & Exchanges
At Hydrosick, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy for items in their original, unused condition.
Return Process
- 1.Initiate Your Request
Log into your account or use our guest portal to select the items you wish to return and receive a return authorization number.
- 2.Pack Your Items
Securely place the items in their original packaging, ensuring all tags and protective seals remain intact to qualify for a full refund.
- 3.Ship the Package
Affix the provided prepaid shipping label to your box and drop it off at any authorized carrier location near you.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund back to your original payment method within 5-7 business days.